Support and Help Channels
A 60–minutes Inquiry Solution Warranty
Each ticket that you send to our client support staff will be answered in up to 1 hour. The general issues are going to be taken care of instantly. Nevertheless, if the service inquiry you have posted needs assistance from an experienced administrator, we are going to address the ticket to him and will let you know about the hold–off.
Expert Customer Support Service
We will be working for you 7 days a week to offer advices and tech support and to aid you with any trouble that you may stumble upon whilst organizing your virtual server. We are able to support you with all pre–configured applications, such as your OS, server administration panel (depending on the VPS type) and the Web Site Control Panel created entirely by our company.
An Intuitive Help Section
In the Web Site Control Panel that comes absolutely free in your virtual server, you can discover an informative Help zone, incorporating everything you should be informed about when administering your sites and programs. We have integrated a wide array of how–to articles and reviews and video tutorials that illustrate the basic site maintenance tasks in an easy–to–understand manner.