Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • The Help section included in our Web Site Control Panel features a collection of help articles and regularly asked questions. Aimed towards resolving any common issue that you may chance upon, they are written by our support team of competent techs.

  • Top quality support service
  • Instructional Video Clips

  • If you’d rather see how a task is fulfilled or how an issue is settled, instead of just reading about it, examine our collection of how–to video tutorials. They address many different topics and will help you quickly understand how to work with our Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock customer support service and come with a 60–minute support ticket response time guarantee. Our experienced technicians will be available to you day and night and will settle any problem that you might encounter within less than sixty minutes after the support ticket submission. In the majority of cases, a response will be given to you within twenty minutes.