Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all our cloud website hosting packages, meaning that every single advice question you send is going to be responded to in less than sixty minutes maximum. Our support staff members have been taught to promptly resolve any issue and to provide you with well–timed advice on any concern that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime needed. Our team of specialists will undoubtedly be on–line for you 24x7x365 to react to all of your questions and to sort out any issue you will have. You will be able to send us a help and support ticket from your Web Site Control Panel or send us an email whenever. Furthermore, on business days, you can easily phone us or use the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a comprehensive practical knowledge base into the Control Panel so that you can obtain useful step–by–step instructions at any time. Each area of the Control Panel features its own contextual support area showcasing a variety of how–to posts. We have also made video clips to give you a greater idea of the correct way to complete any given task.